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Advice & Order: +41 (0) 41 / 781 16 00

General terms and conditions

Here you will find the general terms and conditions of LaVita Swiss GmbH.

For all deliveries and services these general terms and conditions are valid as far as they do not contradict legal requirements.

The general terms and conditions of business are valid for all present and future deliveries as well as other achievements, including consultation achievements of the LaVita Swiss GmbH, CH-8593 Kesswil. This is also valid if the LaVita Swiss GmbH does not refer the customer with subsequent business again to these general terms and conditions. These terms and conditions of business are valid exclusively for Switzerland.

  1. no separate order conditions apply to the first order.
  1. For the delivery the indicated prices at the time of the order are valid. The supply takes place in accordance with the indicated mode of payment All indicated prices understand themselves including the legal value added tax.

  1. compensation is excluded, unless gross negligence is present. If the goods are not available, we will inform you immediately.the delivery time is extended by circumstances beyond our control such as strikes, legal or official orders, force majeure, etc.We will inform the customer immediately of such obstacles. He can then withdraw from his order.

  2. we can determine the mode of dispatch, the dispatch route and the company commissioned with the dispatch at our discretion, unless the customer gives express instructions.

  3. the shipping costs are included in the sales price.

  4. complaints must be reported to us within 3 days after receipt of goods.

  5. exchange or return will only take place in case of proven wrong delivery and must be made within 14 days after receipt of the goods. The customer bears the costs of returning the goods, and exchange or return is excluded if the original packaging is opened or damaged.

  6. if you are in arrears with your payments, we reserve the right to charge you interest on arrears at a rate of 5 (five) percent above the respective announced prime rate.

  7. the goods remain the property of LaVita Swiss GmbH, CH-8593 Kesswil.

  8. the place of jurisdiction is CH-8593 Kesswil.